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via Infomedics

Important

Beware of fake emails on behalf of Infomedics.

Unfortunately, criminals are increasingly abusing the name of these organisations by sending out fake messages that look like genuine communications. Below you can read what to look out for and how to recognise genuine communication from Infomedics.

Infomedics

All bills from our practice run through Infomedics.
You receive the bill through Infomedics and also pay to them.
Your bill will show the treatments that have been carried out.

The bill

Invoices are sent to your health insurer via Infomedics. If you have supplementary insurance, your insurer will pay (part of) the costs.

You will receive the amount not reimbursed as a bill by e-mail.

Insurance

Infomedics first declares to your health insurer. You pay the remaining amount yourself.


Do you have questions about fees?
Then contact your health insurer.

Digital payments

Infomedics usually sends your bill by e-mail. The e-mail contains a link to your personal payment page. There you can pay securely with iDEAL, download your bill and request a payment plan if necessary.

Rates

Each treatment is described by a code. You will see the codes on your bill.

Pay

Always pay by the deadline. If payment is not made, the practice may postpone a subsequent appointment until the bill is paid in full.

Payment arrangement or deferral

You have 30 days to pay. Can't make it? Apply in time for an extension or a payment arrangement via the payment page or www.infomedics.nl.

Payment problems

If you had payment problems in the past, we may ask you to pay cash for your next treatment.

Cost estimate

For treatments above €250, you will receive an estimate of the cost in advance. The final bill may be slightly higher or lower.

Data protection

Infomedics complies with Dutch privacy and data protection rules.

More information

Many answers can be found on the Infomedics website.

Need help? Call the Infomedics service desk

Mon-Fri from 09:00 to 17:00.

Good to know

A dementia-friendly neighbourhood

In the Van Riebeeckkwartier is the Gooiers Erf care home. People with dementia live here. Like you, they need exercise, fresh air, and contact with others. Being outside for a while brings them peace, joy, and simply a lovely day!

Residents could go outside into Gooiers Erf's protected inner garden, but not into the neighbourhood via the front door. This is going to change step by step, meaning you might encounter someone with dementia when you visit our practice. On the image above, you will find tips on how to deal with this.

If you would like to know more, you are very welcome at Gooiers Erf (Van Riebeeckweg 50). Drop-in sessions and a film night are being organised:

Open House: Thursday, 7 May, 4.00 PM - 6.00 PM
Open House: Monday 18 May, 7.00 PM - 8.30 PM
Open house and film night: Tuesday 12 May from 7:00 PM. The film Human Forever by Teun Toebes starts at 8:00 PM. If you would like to register for the film night, please email location manager Sandra Stormbroek at s.stormbroek@inovum.nl and indicate how many people will be attending the film.

Would you like to learn more about this subject? At www.samendementievriendelijk.nl you will find practical information and short training courses.

We are affiliated with these quality institutions:

Logo of the KNMT, the professional organisation of dentists, orthodontists and oral surgeons in the Netherlands.
NVOI logo.
Logo of the Dutch Association for Dental Sleep Medicine.
Logo of Samenwerkingsorganisatie Beroepsonderwijs Bedrijfsleven (SBB) with the text: We train professionals.

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