You regularly receive e-mails or letters from various organisations. Unfortunately, criminals are increasingly abusing the name of these organisations by sending out fake messages that look like genuine communications. We would like to draw your attention to fake e-mails sent in the name of Infomedics. Infomedics sends the bill for your treatment on our behalf.

Worldwide, large collections of e-mail addresses are available that were once captured in data breaches from other organisations, such as web shops, apps and online services. Criminals use these lists for large-scale phishing campaigns.

As Infomedics is a well-known and trusted party within medical billing, its name is used to increase the chances of success.

We would like to help you handle digital messages safely. Below you can read what to look out for and how to recognise genuine communication from Infomedics.

How do you recognise a genuine Infomedics account?

1. Listing of your healthcare provider
   A real bill always clearly states which healthcare provider you have been to.
2. Infomedics speaks to you personally
   The salutation of bills sent by Infomedics by e-mail contains your (surname).
3. Payment reference
   A genuine Infomedics account has a 14-digit payment reference, always ending in 071. Check this via the account checker of Infomedics.
4. Payment environment
   In a genuine Infomedics e-mail, you will find a blue button that goes to https://rekening.infomedics.nl leads. There you can pay securely with iDEAL. Infomedics does not send direct iDEAL or Wero payment links by e-mail.
5. No attachments
   For your security, Infomedics never attaches the full bill, containing the details of your healthcare costs.

What to do when in doubt?

• Don't click on links;
• Do not open attachments;
• Check via www.infomedics.nl/rekeningchecker Whether this is a genuine Infomedics account.

Additional information can be found at www.infomedics.nl/oplichting

What if you have clicked or paid anyway?

• Contact your bank directly;
• Change your passwords;
• Check your bank statements for unusual transactions;
• File a police report if necessary;
• Report the incident to Infomedics via internetfraude@infomedics.nl

Questions or need help?

In doubt about the authenticity of a message or want to check a suspicious e-mail? Then please feel free to contact Infomedics at internetfraude@infomedics.nl. Via www.infomedics.nl/oplichting you can easily upload and attach a suspicious mail.

Together, we stay alert - and make sure digital communication remains secure.

The team at Van Linschoten Dentists