{"id":2406,"date":"2025-12-05T12:41:41","date_gmt":"2025-12-05T11:41:41","guid":{"rendered":"https:\/\/vanlinschotentandartsen.nl\/?page_id=2406"},"modified":"2025-12-10T14:27:31","modified_gmt":"2025-12-10T13:27:31","slug":"privacy-statement-van-linschoten-tandartsen","status":"publish","type":"page","link":"https:\/\/vanlinschotentandartsen.nl\/en\/privacyverklaring-van-linschoten-tandartsen\/","title":{"rendered":"Privacy statement"},"content":{"rendered":"<p>Van Linschoten Tandartsen is committed to the careful handling of personal data. In this privacy statement, we explain which personal data we process, for what purposes, how long we keep data and what rights you have.<\/p>\n\n\n\n<p>This privacy statement applies to all our patients and visitors to our website <strong><a href=\"https:\/\/vanlinschotentandartsen.nl\">https:\/\/vanlinschotentandartsen.nl<\/a><\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><br><strong>1. Who is responsible?<\/strong><\/h2>\n\n\n\n<p>Van Linschoten Dentists<\/p>\n\n\n\n<p>Van Linschotenlaan 1 - 2 high<\/p>\n\n\n\n<p>1212 ES Hilversum<\/p>\n\n\n\n<p>Phone: 035 - 542 57 78<\/p>\n\n\n\n<p>E-mail: <a href=\"mailto:info@vanlinschotentandartsen.nl\">info@vanlinschotentandartsen.nl<\/a><\/p>\n\n\n\n<p>Chamber of Commerce number: 52981363<\/p>\n\n\n\n<p>Van Linschoten Tandartsen is a data controller under the General Data Protection Regulation (AVG).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><strong>2. What personal data do we process?<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.1 Via the website<\/strong><\/h3>\n\n\n\n<p>When you visit or use our website, we process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Data via the <strong>appointment module<\/strong> (name, e-mail address, phone number, reason for appointment)<\/li>\n\n\n\n<li>Data you enter via our forms for <strong>quality and satisfaction surveys<\/strong><\/li>\n\n\n\n<li>Technical data via <strong>Matomo Analytics<\/strong>, anonymised (such as page views, browser, device, time of day - without IP address or user tracking)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.2 In our practice (offline)<\/strong><\/h3>\n\n\n\n<p>Although this statement focuses on the website, in our practice we also process personal data such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name, address, date of birth<\/li>\n\n\n\n<li>Medical data (patient record)<\/li>\n\n\n\n<li>Insurance details<\/li>\n<\/ul>\n\n\n\n<p>These processing operations fall under legal obligations from the <strong>WGBO<\/strong> and supplementary care legislation.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><strong>3. For what purposes do we use your data?<\/strong><\/h2>\n\n\n\n<p>We process personal data only for clear and legitimate purposes:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.1 Via the website<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Schedule appointments<\/strong> via the appointment form and the Exquise frame<\/li>\n\n\n\n<li>Carrying out <strong>quality and satisfaction surveys<\/strong><\/li>\n\n\n\n<li>Improve our website by using <strong>anonymised website statistics<\/strong> (Matomo)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3.2 Within practice<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Providing dental care<\/li>\n\n\n\n<li>Creating and managing your <strong>medical record<\/strong><\/li>\n\n\n\n<li>Monitoring quality and continuity of care<\/li>\n\n\n\n<li>Declarations to health insurers<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><strong>4. Legal basis of processing<\/strong><\/h2>\n\n\n\n<p>We process personal data on the basis of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Permission<\/strong> (e.g. when you voluntarily fill in a form on the website)<\/li>\n\n\n\n<li><strong>Execution of an agreement<\/strong> (when making an appointment)<\/li>\n\n\n\n<li><strong>Legal obligation<\/strong> (such as medical record retention requirements)<\/li>\n\n\n\n<li><strong>Legitimate interest<\/strong>, for example:\n<ul class=\"wp-block-list\">\n<li>Security of our website<\/li>\n\n\n\n<li>Improving our services<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>We process medical data in accordance with the <strong>WGBO<\/strong> and professional secrecy.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><strong>5. With whom do we share your data?<\/strong><\/h2>\n\n\n\n<p>We share personal data only when necessary for your treatment or to fulfil administrative obligations.<\/p>\n\n\n\n<p>We share data with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Health insurers<\/strong> (for declarations)<\/li>\n\n\n\n<li><strong>Dental laboratories<\/strong> (in case of manufacture of devices)<\/li>\n\n\n\n<li><strong>Referring or treating specialists<\/strong> (e.g. oral surgeons)<\/li>\n\n\n\n<li><strong>Software vendors<\/strong>, including:\n<ul class=\"wp-block-list\">\n<li><strong>Vertimart (Exquise)<\/strong> - patient file and appointments<\/li>\n\n\n\n<li><strong>LaPosta<\/strong> - for sending newsletters (if you have subscribed)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong><\/p>\n\n\n\n<p>The <em>website hosting provider (Xel)<\/em> does not receive any personal data except what is technically necessary for security and hosting.<\/p>\n\n\n\n<p>We never sell personal data to third parties.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><strong>6. Retention periods<\/strong><\/h2>\n\n\n\n<p>We do not keep personal data longer than necessary.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Medical record<\/strong>: mandatory <strong>20 years<\/strong> (WGBO)<\/li>\n\n\n\n<li><strong>Website form data<\/strong>: maximum 1 year, unless the information becomes part of your medical record<\/li>\n\n\n\n<li><strong>Newsletter data (LaPosta)<\/strong>: until you unsubscribe<\/li>\n\n\n\n<li><strong>Analyticsdata (Matomo)<\/strong>: anonymous and not traceable to individuals<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><strong>7. Cookies and website analytics<\/strong><\/h2>\n\n\n\n<p>We exclusively use <strong>functional cookies<\/strong> and <strong>anonymised statistical cookies<\/strong> via Matomo.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>There will be <strong>no tracking cookies<\/strong> posted<\/li>\n\n\n\n<li>IP addresses are <strong>anonymised<\/strong><\/li>\n\n\n\n<li>There will be <strong>no data sharing with third parties<\/strong> location<\/li>\n<\/ul>\n\n\n\n<p>This does not require you to accept a cookie banner according to current AVG guidelines.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><strong>8. How do we secure your data?<\/strong><\/h2>\n\n\n\n<p>We take appropriate technical and organisational measures, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encrypted connections (SSL)<\/li>\n\n\n\n<li>Strict access rights within Exquise and Microsoft 365\/Google Workspace<\/li>\n\n\n\n<li>Regular security updates<\/li>\n\n\n\n<li>Secure hosting at Xel<\/li>\n\n\n\n<li>Logging access to medical records<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><strong>9. Your rights<\/strong><\/h2>\n\n\n\n<p>You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>view your data<\/li>\n\n\n\n<li>have your data corrected<\/li>\n\n\n\n<li>have your data deleted (where legally permitted)<\/li>\n\n\n\n<li>object to processing<\/li>\n\n\n\n<li>withdraw consent previously given<\/li>\n\n\n\n<li>transfer your data (data portability)<\/li>\n<\/ul>\n\n\n\n<p>Requests can be sent to: <strong><a href=\"mailto:info@vanlinschotentandartsen.nl\">info@vanlinschotentandartsen.nl<\/a><\/strong><\/p>\n\n\n\n<p>You will receive within <strong>one month<\/strong> reaction.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><strong>10. Data protection officer (FG)<\/strong><\/h2>\n\n\n\n<p>For questions on privacy, please contact our (intended) FG:<\/p>\n\n\n\n<p><strong>P.H. Verhaar<\/strong><\/p>\n\n\n\n<p>E-mail: <a href=\"mailto:info@vanlinschotentandartsen.nl\">info@vanlinschotentandartsen.nl<\/a><\/p>\n\n\n\n<p>Once the FG is finally appointed, this privacy notice will be updated.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><strong>11. Supervisor<\/strong><\/h2>\n\n\n\n<p>Not satisfied with how we handle your privacy?<\/p>\n\n\n\n<p>Then you can complain to the:<\/p>\n\n\n\n<p><strong>Personal Data Authority<\/strong><\/p>\n\n\n\n<p><a href=\"http:\/\/www.autoriteitpersoonsgegevens.nl\">www.autoriteitpersoonsgegevens.nl<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n<h2 class=\"wp-block-heading\"><strong>12. Changes to this privacy statement<\/strong><\/h2>\n\n\n\n<p>We may update this privacy statement whenever necessary. You will always find the latest version on our website.<\/p>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<p>This text was last updated on: <\/p>\n\n\n<div class=\"wp-block-post-date__modified-date wp-block-post-date\"><time datetime=\"2025-12-10T14:27:31+01:00\">10 December 2025<\/time><\/div><\/div>\n<\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Van Linschoten Tandartsen hecht veel waarde aan een zorgvuldige omgang met persoonsgegevens. In deze privacyverklaring leggen wij uit welke persoonsgegevens wij verwerken, voor welke doelen, hoe lang we gegevens bewaren en welke rechten u heeft. Deze privacyverklaring geldt voor al onze pati\u00ebnten en bezoekers van onze website https:\/\/vanlinschotentandartsen.nl. 1. Wie is verantwoordelijk? Van Linschoten Tandartsen [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2406","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vanlinschotentandartsen.nl\/en\/wp-json\/wp\/v2\/pages\/2406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vanlinschotentandartsen.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vanlinschotentandartsen.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vanlinschotentandartsen.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vanlinschotentandartsen.nl\/en\/wp-json\/wp\/v2\/comments?post=2406"}],"version-history":[{"count":0,"href":"https:\/\/vanlinschotentandartsen.nl\/en\/wp-json\/wp\/v2\/pages\/2406\/revisions"}],"wp:attachment":[{"href":"https:\/\/vanlinschotentandartsen.nl\/en\/wp-json\/wp\/v2\/media?parent=2406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}